Communication coaches are some of the most sought-after professionals especially by parents who would like to inculcate quality communication skills in their children to ensure good quality, confident communication. But even the most seasoned coach has failed to teach one very basic communication skill – THE ABILITY TO SAY NO. Teachers and parents spend many hours with the most difficult and complicated spellings. Yet the most difficult word for an adult comprises just two letters – NO. While some people consider using the exact word “no” as derogatory, most people are unable to express their disagreement even in a graceful … Continue reading CONFIDENCE TO SAY NO